New Age Customer Relations Made Sleek, Effective And Efficient – Freshworks CRM
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Just some database and appointment calendar does not go to make great customer relationship management (CRM) system.
What every salesperson requires is a platform that can provide genuine insightful reports, automated works that involve tasks, calls and allow users to spend more time and focus on building relationships with clients.
There are many CRM platforms available but most of them find it difficult to provide a balance between price point and features or they just don’t deliver on customer support.
Freshworks CRM has been designed to provide the right balance in every aspect from price to features and after-sales support. Freshworks may be the easy-to-access platform that can be adapted by your business irrespective of its size.
Whether it is B2B sales, selling directly to customers or offering services Freshworks CRM provides the absolute platform that meets your sales team's expectations.
Freshworks CRM is a powerful, easy-to-use CRM that unlocks value across Sales, Marketing, and Customer Support teams. It is an all-in-one solution that combines the best features of a sales CRM with powerful marketing automation features.
Advantages of Freshworks CRM
Freshworks CRM is a next-generation customer engagement platform that combines the best features of a sales CRM with powerful marketing automation features. This helps businesses foster a stronger relationship with their customers, which in turn increases retention and improves sales.
Who can use Freshworks CRM?
Freshworks CRM is designed for businesses of all sizes that want to improve their customer engagement and streamline their sales and marketing processes. It is particularly well-suited for businesses that want to break down the silos between their sales and marketing teams and provide a unified view of the customer journey.
Freshworks CRM’s Features:
- Flexible CRM solution with contact scoring and prioritization
- Virtual phone numbers to handle sales calls across the globe
- Updated product catalogue assigned to deals
- Detailed overview of the deal pipeline for better management
- Email integration to handle personalization and campaigns
- Unique AI assistant for automating tasks
- Easy-to-use mobile app
- Powerful analytics and reporting
What are the benefits of Freshworks CRM?
Freshworks CRM offers several benefits to businesses, including:
Strongly connecting sales and marketing teams:
Freshworks CRM breaks down the silos between sales and marketing teams, providing visibility throughout the customer journey. It deeply integrates sales CRM features with marketing automation so all the data and tools you need to better understand your customers can be easily accessed in one location using just one software solution.
Improving customer engagement:
Freshworks CRM helps businesses foster a stronger relationship with their customers by providing a unified view of the customer journey. This allows businesses to personalize their interactions with customers, increasing retention and improving sales.
Streamlining sales and marketing processes:
Freshworks CRM offers powerful automation features that help businesses streamline their sales and marketing processes. This saves time and allows businesses to focus on what they do best – engaging with their customers.
Work Easy Freshworks CRM
Freshworks CRM is designed to be user-friendly, with an intuitive interface that makes it easy for businesses to get started. Additionally, Freshworks offers a range of resources, including tutorials and support articles, to help businesses get the most out of their CRM.
Freshworks CRM support:
Freshworks offers a range of support options for its CRM, including email support, phone support, and a knowledge base with answers to common questions. Additionally, Freshworks has an active community forum where users can share tips and advice.
Conclusion
In conclusion, Freshworks CRM offers several advantages to businesses looking to improve their customer engagement and streamline their sales and marketing processes. With its powerful features, ease of use, and robust support options, Freshworks CRM is a great choice for businesses of all sizes.